At CQ COUTURE, We Craft Exclusively for You, Made to Last
At CQ Couture our passion is creating exquisite pieces designed to become treasured possessions. However, due to the meticulous craftsmanship and bespoke nature of our products, we operate with a final sale policy.
Why Final Sale?
Each CQ Couture creation is meticulously crafted and produced exclusively for you. This personalized approach ensures the highest quality and a perfect fit for every piece.
Modification or Correction:
If, upon receiving your order, there’s a discrepancy with the measurements or features you specified, we understand. Simply contact our dedicated customer support team at info@cqcouture.com. We’ll guide you through the process of returning the item to our factory for modification, ensuring your complete satisfaction. Please be sure that the measures you bring us are correct as any mistake done on this step will have a cost to modify and will be in charge of the client.
Questions or Concerns? We're Here to Help!
Our ultimate goal is your complete satisfaction. If you have any questions or require further clarification before placing your order, please don’t hesitate to reach out. We’re always happy to assist you!
At CQ Couture, customer satisfaction is more than just a goal, it’s our guiding principle. We believe in creating a truly special experience, from the moment you browse our collection to the moment you slip on your handcrafted masterpiece.
Special Considerations:
- Items on the ready to ship can be exchanged.
- When exchanging shoes, please ensure they are unworn and in their original packaging.
- The customer is responsible for return shipping costs.
Have Questions? We're Here to Help!
If you have any questions about our products, sizing, or exchange policy, please don’t hesitate to contact our friendly customer care team. We’re always happy to assist you in creating the perfect CQ Couture experience.
Together, let's craft a piece that reflects your unique style and celebrates your individuality.
